Apply for a New Internet Connection in Dhaka
Please complete the form below to apply for a new internet connection. Our team will contact you shortly to confirm your address, package and installation date.
To get a new Elite Communication internet connection in Dhaka, fill in the online form (name, NID/passport/driving licence number, phone, address, package and preferred date) or call 01930-555777. The team checks building coverage, confirms the package and installs the ONU and router — usually within 24–48 hours.
- You need
- Name, phone, address, NID/passport/driving no.
- Home plans
- From Tk 1,100/month (100 Mbps, unlimited)
- Installation
- Usually within 24–48 hours
- Coverage
- Gulshan, Banani, Baridhara, Badda, Mohakhali, Niketan + Banani, Baridhara & Mohakhali DOHS
- Support
- 24/7 — 01930-555777
New Connection Application
1. Select a package type
Family, SME, Premium, Full Fibre or Wi-Fi Solution.
2. Choose your package
Pick the speed that matches your usage.
3. Enter your details
Name, NID/passport/driving no., email, phone and address.
4. Pick a connection date
Most installations are done within 24–48 hours.
5. Submit — you are almost online
Our team calls you to confirm and schedule installation.
Need help choosing? Call 01930-555777 or try the package finder.
Apply in Person at an Elite Office
Prefer to apply face to face? Visit the corporate office in Banani (open 24 hours) or the branch office nearest to you — every office is on Google Maps.
- Elite CommunicationHead officeHouse# 22 Road#19A, Dhaka 1213, BangladeshBlock E, Banani
- Elite Communication (Gulshan-2 Office)House-15, Ground Floor, Pinkcity Shopping Complex, Road-103, Gulshan Avenue, Dhaka 1212, BangladeshGulshan 2
- Elite Communication (Baridhara Diplomatic Zone Office)Holding No: Ka-05, Road No: 12, Kalachandpur Rd, Dhaka 1212, BangladeshKalachandpur, Baridhara
- Elite Communication (Mohakhali Office)G.P.JA-57/5, Mohakhali, Wireless Gate Rd, Dhaka 1213, BangladeshWireless Gate, Mohakhali
- Elite Communication (Badda Office)House No : Cha, 58 Matabbar Rd, Dhaka 1212, BangladeshMatabbar Road, Badda
- Elite Communication (Khilbarirtek Office)Dag No, Islamia School North Side, 1120 E Khilbarirtek Vatara, Dhaka 1212, BangladeshKhilbarirtek, Vatara
Hotline (24/7) 01930-555777 · Email support@elite.net.bd
Frequently Asked Questions
Straight answers to what our customers ask most.
What documents do I need for a new connection?
Your name, mobile number, full address and NID, passport or driving licence number.
How long does installation take?
Most connections are installed within 24–48 hours after coverage is confirmed.
Do I need to be home during installation?
Yes. A resident or representative must be present for access and verification.
Which package should I choose?
For 1–3 users Elite Basic (100 Mbps, Tk 1,100) is enough; for families Elite Easy Life (180 Mbps); for offices an SME or dedicated plan. Try the package finder or call us.
What equipment do you provide?
A fibre-ready ONU/router and all cables and setup components.
ওয়াইফাই সংযোগ নিতে কি কি লাগে?
নাম, মোবাইল নম্বর, পূর্ণ ঠিকানা এবং NID/পাসপোর্ট/ড্রাইভিং লাইসেন্স নম্বর। অনলাইন ফর্ম পূরণ করুন বা ০১৯৩০-৫৫৫৭৭৭ নম্বরে কল করুন।
ইন্টারনেট সংযোগ পেতে কত দিন লাগে?
কভারেজ নিশ্চিত হওয়ার পর সাধারণত ২৪–৪৮ ঘণ্টার মধ্যে সংযোগ দেওয়া হয়।